BREAKFAST DISCUSSION: INSIGHT INTO DOMINO'S DIGITAL STRATEGY - March 2013, PRA Office Brisbane
Presented by Group Chief Information Officer at Domino’s Pizza Enterprises Wayne McMahon, as he shares insights from Domino’s Pizza Digital Success.
Find out what makes a business stand out in the overpopulated, over-competitive realm of digital marketing and how an traditional brick and mortar operation selling pizza predominantly through its network of franchises is now realising 50 per cent of its sales online.
Wayne McMahon
is Domino’s Pizza Enterprises Ltd (“Domino’s”) Group Chief Information Officer, responsible for overseeing strategic and operational aspects of Domino's Global Information Technology Group. As CIO he is focused on ensuring appropriate technologies are deployed within the Domino's environment, bringing both operational efficiencies and new ways to engage the company’s customers.
Wayne fell into information technology while in his late teens and has never looked back, coming to Domino’s with an impressive work history including CIO roles at The Gunz Group, The Super Retail Group, The Esquel Group as well as Asia Regional and Global Director roles with ModusLink; an American multinational Supply Chain organisation.
Managing the information technology needs of multinational corporations experiencing significant business growth through geographical expansion into new Global markets has been Wayne’s greatest career achievement to date.
While it is the variety of tasks and challenges that come with working in information technology that has kept Wayne passionate about his work, it is the importance that Domino’s places on using information technologies as a business ‘enabler’ that inspires Wayne in his current CIO role.
With Wayne’s extensive experience and passion for technology, he is enjoying the opportunity to push even further the boundaries of Domino’s already impressive online commerce solutions.
Wayne holds a Bachelor of Commerce (Economics) from Wollongong University.
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This week saw a significant change Australian workplace rights with new legislation that empowers employees to set boundaries, ensuring that work does not intrude into their personal time outside of official working hours. It demonstrates the increasing importance of maintaining a healthy work-life balance, and the introduction of the "right to disconnect" is a significant step in this direction. The change has benefits for Employees & Employers and we dive into them below: Combating Constant Availability: The legislation addresses the growing issue of employees feeling pressured to be constantly available, a problem worsened by remote work and the prevalence of digital communication tools. Protecting Personal Time: Workers can now fully disengage from work-related communications during their non-working hours, except in cases of emergency or pre-agreed necessity. Fostering better culture: By encouraging employees to disconnect, companies can foster a more motivated, productive workforce, as employees return to work refreshed and focused. Promoting Mental Health: This shift towards prioritising mental health and well-being in the workplace may lead to a healthier, more sustainable work culture. What are some tips for employers with this change? Encourage Clear Boundaries: Support your employees in setting and respecting boundaries between work and personal time to help maintain their work-life balance. Avoid After-Hours Communication : Minimise sending work-related emails or messages outside of official working hours unless it's an emergency or has been pre-agreed upon. Promote a Healthy Work Culture: Foster an environment where disconnecting after work is the norm, helping to reduce stress and prevent burnout among your team. Lead by Example: As a leader, demonstrate the importance of the right to disconnect by respecting your own boundaries and not engaging in work communications after hours. Provide Flexibility: Offer flexible working arrangements that allow employees to manage their time effectively while still meeting their professional responsibilities. Whilst it will take a while to adjust the changes, together Employees & Employers can work together on balancing work and personal time.
