Solution Architect - ServiceNow

Contract Type:

Location:

Melbourne - VIC 

Industry:

IT

Category:

Architect

Contact Name:

Emma Beale

Contact Email:

Emma.Beale@PRA.com.au

Date Published:

12-Jan-2026

We’re on the hunt for an experienced Solution Architect  (ServiceNow) to help shape and simplify a large enterprise tech landscape, with a big focus on ServiceNow ITSM and SLC as part of a major technology simplification program.

This is a hands-on architecture role where you’ll work across planning, design and delivery — partnering closely with technical teams and senior stakeholders to design pragmatic, end-to-end solutions that actually work in the real world.

Our client is a leading university in Melbourne. 

This will be an initial 6-month contract (extensions likely). 

What you’ll be doing
  • Leading solution architecture across ServiceNow ITSM  initiatives
  • Designing conceptual, logical and detailed application solutions
  • Helping plan and architect the replacement of legacy, heavily customised platforms
  • Working across integration, data, identity and security considerations
  • Reviewing designs from other architects and contributing to architecture forums
  • Translating business needs into scalable, secure and supportable solutions
What we’re looking for
  • 5+ years’ experience in application or solution architecture
  • Strong ServiceNow / ITSM experience (Incident, Change, CMDB, Requests, etc.)
  • Solid understanding of SLC / admissions-style platforms and modernisation approaches
  • Experience designing integrations, APIs, data models and identity patterns
  • Comfortable working with both technical teams and non-technical stakeholders
Why this role?
  • Enterprise-scale programs with real impact
  • High trust, senior-level work without micromanagement
Hybrid working: you'll be in the office approx 2 days per week (Melbourne CBD). 
Daily rate:$1,150 - $1,250 per day inc Super. 

We can only accept applications from Australian Citizens and PR's. 
APPLY NOW
APPLY NOW

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