This role will lead discovery and planning activities for the Student Lifecycle Replacement and Admissions Solution and an enterprise ITSM review, both leveraging ServiceNow capabilities.
You will be responsible for end-to-end planning across complex application initiatives, with a strong hands-on understanding of the software development lifecycle.
Key Responsibilities
- Lead discovery and planning phases for enterprise application initiatives
- Facilitate discovery squads to document current-state processes and define future-state requirements
- Elicit, validate, and shape business and technical requirements using human-centred design principles
- Lead business workshops with academic, operational, and technology stakeholders
- Develop delivery options, high-level schedules, budgets, estimates, and delivery plans
- Support procurement activities, including vendor evaluation and selection
- Capture vendor product costs, implementation effort, and internal/external resourcing requirements
- Contribute to investment cases and project delivery documentation to support funding approval
- Proven experience delivering enterprise application projects in complex environments
- Strong capability in requirements gathering, scoping, estimation, and planning
- Hands-on understanding of SDLC and application delivery methodologies
- Confident engaging senior stakeholders and navigating ambiguity
- Experience with ServiceNow, ITSM platforms, or student lifecycle systems is highly regarded
- 6 Month Contract
- 2-3 days per week in Melbourne office
- $875 - $920 daily rate inc Super
