The role supports the successful delivery of large programs of work by maintaining structured action tracking, analysing key data, ensuring adherence to governance frameworks, and assisting with financial oversight. It plays a critical part in enabling effective decision-making through ongoing monitoring, reporting, and risk identification across the program lifecycle.
Key Accountabilities Action & Plan Tracking
- Maintain and update high-level program plans, ensuring milestones, dependencies, and activities remain accurate and current.
- Monitor progress against planned actions, flag overdue items, and escalate issues as required.
- Gather and analyse program and project data to assess progress and performance.
- Track and report on KPIs, OKRs, benefits, and other performance measures.
- Use advanced Excel and business intelligence tools to convert data into insights that support reporting and strategic decision-making.
- Identify trends, risks, and opportunities using data visualisation and provide evidence-based recommendations.
- Maintain required program documentation and ensure all artefacts are complete, accurate, and audit-ready.
- Support adherence to governance standards and processes.
- Develop reports, dashboards, and presentations for senior stakeholders and governance forums.
- Assist with budget monitoring, expenditure tracking, and managing both capital and operational allocations.
- Contribute to forecasting and resource planning in collaboration with program and finance teams.
- Strong analytical capability with the ability to interpret and communicate complex data.
- Experience using Jira or similar tools for data extraction and reporting.
- Advanced Excel skills, including pivot tables, formulas, and analysis functions.
- Experience with BI and visualisation platforms (Power BI, Tableau, or equivalent).
- High attention to detail and a structured approach to tracking actions and program progress.
- Experience in a PMO or project governance environment is highly regarded.
- Excellent verbal and written communication, including preparing clear reports and presentations.
