This role offers the unique opportunity to lead a high-performing team of engineers responsible for evolving the platforms that power their low-latency trading operations. Your leadership will directly impact system resilience, incident response, automation, and business performance in high-stakes markets. This is your chance to drive meaningful change in a globally distributed, high-impact environment where engineering excellence directly fuels business success.
About the Company:
They are a global market maker with offices in major financial hubs worldwide and close to 4,000 employees, united in their commitment to improving the market through competitive pricing and execution.
What You'll Do As a hands-on leader, you will be responsible for:
- Leading and developing a world-class team of Production Operations Engineers, including hiring, coaching, and fostering a culture of ownership, accountability, and continuous learning.
- Driving strategy and execution across the global trading production environment, ensuring system uptime, scalability, and performance — especially during peak market activity.
- Designing and managing global support coverage, including a follow-the-sun model to ensure 24/7 reliability and seamless handovers across regions.
- Establishing operational standards including SLAs, KPIs, and control frameworks that ensure discipline, audit-readiness, and high service quality.
- Owning the incident lifecycle — from real-time response to root cause analysis and long-term remediation — embedding lessons learned into processes and tooling.
- Leading improvements in automation, deployment workflows, and monitoring, reducing manual effort and increasing system robustness and agility.
- Ensuring production readiness for new exchanges, trading strategies, and infrastructure changes, coordinating across development, trading, and infrastructure teams.
- Managing colocation environments and ensuring adequate redundancy, performance headroom, and operational capacity planning.
- Contributing technically to platforms, tools, and processes that enhance operational leverage, observability, and fault tolerance.
- Representing the team in leadership forums, advocating for production priorities, and aligning team objectives with broader business goals.
Who You Are You:
You will be a pragmatic, calm, and strategic engineering leader who thrives in high-performance, mission-critical environments. You know how to balance operational safety with system performance, and people leadership with technical ownership.
Leadership & Communication
- Proven success leading technical operations, SRE, or production engineering teams in real-time or low-latency environments.
- Strong organisational skills with experience managing multi-region support and coordinating global rosters.
- Skilled communicator who can align business and technical stakeholders, provide clarity under pressure, and drive cross-functional collaboration.
- Passionate about coaching, developing, and retaining top engineering talent.
Technical & Operational Expertise
- Deep expertise in Linux-based distributed systems, ideally in capital markets, trading, or similarly fast-paced environments.
- Strong proficiency in scripting and automation tools (e.g., Python, Bash), CI/CD pipelines, and observability systems.
- Demonstrated experience defining and managing SLAs/SLOs, with a data-driven approach to improving reliability and performance.
- Comfortable leading incident response in high-pressure scenarios and building systems that prevent recurrence.
- Experience with colocation infrastructure, system tuning, and real-time telemetry is highly valuable.
- Exposure to high-frequency trading or low-latency financial systems is a strong plus.
