WA-Based no relocation or sponsorship
$50 p/h + Super
Immediate Start!
Must have their own car and be happy to travel two two different sites north of the river.
Must-Have:
- Minimum of 1-3 years' experience in an IT support, helpdesk, or service desk environment.
- Basic understanding of network connectivity in an enterprise environment to support troubleshooting of PC network issues.
- Fundamental knowledge of PC and email troubleshooting within an enterprise context.
- Incident analysis and resolution skills with a practical approach to problem-solving.
- Demonstrated hardware diagnostic skills.
- Working knowledge of core and non-core applications.
- High level of interpersonal and communication skills.
- Ability to work effectively both independently and as part of a team.
- Strong customer service skills and a commitment to service excellence.
- Ability to complete tasks within designated timeframes.
- Computer literacy across Microsoft Office suite and Windows desktop operating systems.
- Broad IT understanding beyond basic Level 1 support; not limited to phone-based helpdesk tasks.
- Level 1 to Level 2 capability, with potential to grow into higher-level troubleshooting roles.
- Willingness to learn and develop technical skills in enterprise IT systems.
