Enterprise Technology Support Technician

Contract Type:

Location:

Sydney - NSW 

Industry:

IT

Category:

Help Desk/Support

Contact Name:

Chloe Fearn

Contact Email:

chloe.fearn@pra.com.au

Date Published:

06-May-2026

Enterprise Technology Support Engineer | Sydney, NSW
Up to $130k + Super 
End of June 2026 Start Date
5-day in office role

 
I'm currently working with a high-performing, global organisation   looking to hire an Enterprise Technology Support Engineer to join their Sydney team.
 
Please only apply if all of the below applies to you
  • You are already based in Sydney.
  • You are an Australian Permanent resident or an Australian Citizen
  • You do not need sponsorship.
  • You have experience in 90% of this job spec due to this person needing to come in and hit the ground running
  • You have experience working in global enterprise environments.
  • You are happy working five days in the office in Sydney, CBD.
 
This is a fantastic opportunity for someone who thrives in a fast-paced, user-focused environment, where technology performance directly impacts business success.
 
The role and responsibilities:
  • Delivering end-to-end user support across a dynamic business
  • Managing the full user lifecycle(onboarding → offboarding)
  • Driving proactive IT support through monitoring and trend analysis
  • Supporting enterprise tools and collaboration platforms
  • Contributing to projects, office expansions, and IT improvements
  • Ensuring security and compliance standards are maintained
Must have key skills:
  • Strong experience with Windows, Active Directory, SCCM/Intune
  • Solid troubleshooting experience across end-user devices, AV/meeting rooms, and networks
  • Experience with tools like Zoom, Slack, Jira, Confluence
  • A customer-first mindset with strong communication skills
  • Someone proactive, detail-oriented, and passionate about IT support excellence
Why this role?

You'll be joining a collaborative, high-performance culture with access to excellent perks, ongoing training and development, and the chance to make a real impact on the employee experience.
 
If you're open to hearing more (or know someone who might be), feel free to reach out!

No sponsorship nor relocation for this role
 
CVs chloe.fearn@pra.com.au
0483 967 570
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