We are partnering with a leading Financial Services organisation based in Melbourne CBD, offering a flexible hybrid working model — enabling you to work from where you are most productive.
This is a 12-month fixed-term opportunity, with a strong view to extension beyond the initial term.
This role is ideal for someone who enjoys solving problems, improving systems, and partnering with stakeholders across multiple teams.
The position combines elements of business analysis, project management, and change management, requiring an individual who can switch between strategic thinking and hands-on delivery. The role works closely with internal stakeholders to understand business challenges, translate them into actionable requirements, and deliver scalable solutions that support organisational goals.
This role also involves exploring emerging technologies such as AI and automation, developing simple proofs of concept to help teams trial and adopt new ways of working.
This role also involves exploring emerging technologies such as AI and automation, developing simple proofs of concept to help teams trial and adopt new ways of working.
Key Responsibilities
- Build strong relationships with stakeholders to understand needs, challenges, and opportunities.
- Analyse business problems and translate them into well-defined requirements and documentation.
- Identify process and system improvement opportunities and recommend solutions aligned with organisational objectives.
- Facilitate workshops to gather insights, validate requirements, and support decision-making.
- Prepare high-quality reports, proposals, presentations, and process guides to support communication and implementation.
- Plan and execute projects end-to-end, including defining scope, deliverables, timelines, and success measures.
- Collaborate with cross-functional teams to ensure smooth delivery and adoption of improvements.
- Perform traditional business analysis and project management activities to support continuous improvement across the organisation.
- Excellent communicator who builds trust quickly.
- Curious, analytical, and comfortable tackling complex problems.
- Skilled at bringing structure to ambiguity and helping teams move from ideas to action.
- Confident in facilitating discussions, documenting requirements, and presenting insights.
- Experienced in business analysis, project management, or change management—or a combination of all three.
- Passionate about improving processes, systems, and overall employee experience.
- Self-motivated and able to maintain momentum across tasks with minimal oversight.
- Listens actively, considers different perspectives, and adapts communication style accordingly.
